Connected Worker Platform features

4Industry is a mobile-enabled Connected Worker Platform that empowers frontline workers to digitally connect and interact with their machines. Discover our main features on this page.


Don’t take our word for it. Take theirs.

4Industry Client Danone Logo
4Industry Customer Partner Douwe Egberts
4Industry Client Kraft Heinz foodservice logo

Heineken logo full color

Features for Operators


4Industry can be used on PCs, tablets and smartphones. The app has a user-friendly design that makes work straightforward and simple for operators. The landing page is customizable and therefore corresponds to the user profile of whoever is logged in.

1. Who

The person that’s currently logged in. 4Industry supports quick user switching so you can use the same device fleet across shifts.

4Industry Mobile App Screenshot Who
4Industry Mobile App Screenshot Area Switching

2. Where

Change work areas with the tap of a finger. Data is synchronized based on the active area.

3. Tasks

These cards allow operators to see which tasks are available to them or to their area. Cards can be changed to show other types of records.

4Industry Mobile App Screenshot Task Cards
4Industry Mobile App Screenshot Knowledge

4. Access to knowledge information

4Industry stores a lot of knowledge: manuals, SOPS, troubleshooting guides, etc. Operators usually only need knowledge that relates to the area they’re in, which this button leads to.

Offline capabilities

A connected worker platform should, naturally, be continually connected. However, we all know that shopfloor Wi-Fi can be spotty. To combat this, 4Industry has cache so the application also works offline.

4Industry Features Offline Notification Screenshot

When a device is offline, the user will be notified that data is being stored locally and will be synchronized automatically to the server when connectivity is restored.

4Industry Features Offline Work Screenshot

In the list overview, an icon on the upper right of the header bar indicates if 4Industry is offline and not being synchronized to the server.


Deviations (also called tags or breakdown records) are used to register when equipment deviates from a defined ‘best state.’ This can be due to downtime, speed loss, and so on.

4Industry Mobile App FAB screenshot

Deviations can be created in 4Industry by using the Floating Action Button (FAB), which is the round button that’s visible on the bottom of the screen on every page.

4Industry Mobile App Deviation Menu Screenshot

Clicking the FAB opens up a three-option menu. By tapping Deviation, a deviation form is opened consisting of different tabs: Information, Notes, Related Tasks and Suggested Tasks. The Information tab allows operators to add a description, pictures and checklists to the deviation. It’s also possible to place the deviation into a category, label it on a scale of severity, add a due date, and much more.

4Industry Mobile App Deviation Form screenshot

Deviations can be resolved or used to kick off a root cause analysis.

DMOS blueprint free download (cropped)

Increase your OEE with our free DMOS blueprint

This blueprint explains how a Digital Manufacturing Operating System (DMOS) – also known as a connected worker platform -, combined with digital technology and manufacturing best practices, can increase OEE in your plants.

Download the blueprint


Communication is key in a complex work environment like a factory. However, unstructured communication methods like phone calls and emails make it difficult to track a task’s lifecycle.

Communicate remotely

4Industry’s Notes function allows workers to communicate with each other remotely.

  • Operators can ask questions and make notes and comments (2)
  • Pictures attached to the task are shown in the notes tab (1)
  • Native speech-to-text capabilities on both iOS and Android, allowing operators to make notes by talking.
4Industry Features Notes Function Screenshot

User-friendly mobile forms

Smart Forms is 4Industry’s module with which you can create all kinds of digital forms like audits, inspections and checklists. It enables operators to annotate any data entry with comments or images, set follow-up actions, and standardize operations. All straight from their handheld devices.

4Industry Mobile App Forms Screenshot Score Calculations

Score calculations

A score can be calculated out of a form’s input and trigger configurable workflows, such as notifications. This digital way of working helps increase safety, reduce training and onboarding time, and increase visibility across plants.

Use any kind of input

Forms can be built with any kind of input:

  • Images
  • Single-line, multi-line, (multiple) choice, etc.
  • Scale, number, calculated percentage, etc.
  • QR and barcode scanning, GPS location, and more
4Industry Mobile App Screenshot Input for Forms

Factories making an impact with 4Industry

Factories around the world have saved millions of dollars by increasing their productivity with us.


Over 150 factories run on our platform worldwide.


Over 20,000+ people use our platform every day.


3 Months to go from pilot phase to launch.


2 Major platform releases every year.

Safety features

Because safety is such an important aspect of manufacturing, safety features are built into various areas of 4Industry to increase participation and awareness among all employees.

4Industry has several safety-related modules.

4Industry Desktop App Screenshot Safety Observation

Safety observation

Safety observations can be recorded anywhere in the 4Industry app. As it’s very simple and quick to log safety observations, you’ll have a much clearer overview of your shop floor’s safety situation.

Incident Management

Incidents can be logged in the platform in a compliant, traceable and auditable way. 4Industry facilitates follow-up investigative actions like a root cause analysis to facilitate prevention.

4Industry Desktop App Screenshot Safety Incident Management RCA

Other Safety Features

Tasks and jobs are linked to safety information like required PPE, line status and LOTO level.

  • Data-gathering actions like checklists are automatically sent to whoever registers a safety observation.
  • Work permits that ensure a safe working environment

Knowledge Base

Every shopfloor employee needs to access all knowledge-related documents like manuals, articles, SOPs and checklists. Everything is stored and categorized in 4Industry’s Knowledge Base, which can be accessed by multiple means.

4Industry Mobile App Screenshot Knowledge Base 1
4Industry Mobile App Screenshot Knowledge Base 2
4Industry Mobile App Screenshot Knowledge Base 3 Features

QR code scanning:

QR codes linked to machines can be placed across your factory. Employees can scan these to find knowledge documents related to a machine.


Employees can browse all available knowledge items connected to the work area they are currently in.

Don’t take our word for it. Take theirs.

4Industry Client Danone Logo
4Industry Customer Partner Douwe Egberts
4Industry Client Kraft Heinz foodservice logo
Heineken logo full color

Features for Managers

SOP builder

Standard operating procedures (SOPs) can be built quickly and easily using our drag-and-drop builder. After approval, they can be used on the shop floor and shared across all your plants. 

Steps, step sections and input fields are easily dragged and dropped. Fields can be reordered to ensure that the SOP conforms to the practice of operators. Templates can be reused to limit the work needed to build an SOP

Other features:

  • The ability to translate documents into another language
  • Versions and approvals: old documents aren’t lost and new ones go through a reviewing process
Features 4Industry Desktop App Screenshot SOP
Features 4Industry Desktop App Screenshot RCA dashboard

Root cause analysis

4Industry has customizable RCA processes that support multiple types of analysis, like breakdowns and safety issues. An RCA can be started anytime from a safety record, deviation, job, or anything else. Follow-up actions such as countermeasures, change tasks and generic improvement tasks are planned easily.

Other features:

  • A 5Why functionality that enables remote experts to collaborate on a five whys analysis
  • Investigative surveys and validation assessments that can be sent to personnel before or after the implementation of improvements

Continuous improvement

4Industry enables you to easily collect ideas and feedback from operators and manage improvement projects straight from your desktop.

Users can create feedback from any place in the 4Industry app using the FAB. This feedback is linked to the part of the app the user was on, thus facilitating easy feedback processing. The same form can be used to register new ideas as well.

Each idea/feedback can be approved on your desktop and be used to prompt the planning of an improvement project.

Other features:

  • Integrated improvement project management that enables you to link multiple pieces of feedback into one project, define improvement tasks to implement feedback ideas, and add labor or cost to a project budget
  • Built-in approval flow for feedback and improvement projects
  • An overview of improvement tasks on mobile and desktop

Features 4Industry Desktop App Screenshot Continuous Improvement Dashboard
Features 4Industry Desktop App Screenshot Reports Dashboard

Dashboards and reports

4Industry allows you to gain insight on reoccurring problems – no matter how small they are – and start a root cause analysis or any action internal or external to the app. Its customizable and shareable dashboards are specialized for Obeya rooms and big screens with touch capabilities.

The app also features a report builder with which you can build unlimited reports with 27 graph types. You also have the ability to enable other users to create, view and share a report. Reports are exportable in PDF, Excel and CSV format.

Other features:

  • A Kanban board to easily assign tasks to people and review priorities
  • The ability to combine data sources from different TPM Pillars
  • The ability to report on any data within the 4Industry system you have access to

Don’t take our word for it. Take theirs.

4Industry Client Danone Logo
4Industry Customer Partner Douwe Egberts
4Industry Client Kraft Heinz foodservice logo
Heineken logo full color

Start improving your factories’ productivity today.